Last Updated: October 2, 2026
The Joint Committee on Contract Documents (JCCD) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products or documents, making an online payment, submitting an inquiry, or otherwise communicating with us.
This Privacy Policy explains what personal information we may collect, how we use it, when we may share it, how we protect it, and the choices and rights available to you.
Our website is www.standardspec.ca (the “Website”).
1. Who We Are
The Website is operated by:
Joint Committee on Contract Documents (JCCD)
18 Laurier Street
Dartmouth, NS B3A 2G7
Canada
Telephone: (902) 233-9362
Email: info@standardspec.ca
For privacy-related questions or requests, you may contact us using the information above.
2. Privacy Laws
JCCD handles personal information in accordance with applicable privacy laws.
Depending on the circumstances, the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian or provincial privacy legislation may apply to the collection, use, disclosure and protection of personal information.
PIPEDA establishes principles concerning accountability, identifying purposes, consent, limiting collection, limiting use and retention, accuracy, safeguards, openness, individual access, and challenging compliance.
3. What Personal Information Do We Collect?
Depending on how you interact with us, we may collect information such as:
- Name
- Company or organization name
- Mailing, billing and shipping address
- Email address
- Telephone number
- Account or login information, where applicable
- Order and purchase information
- Invoice numbers and outstanding invoice information
- Payment and transaction information
- Information submitted through contact, inquiry, registration or other online forms
- Information you provide when communicating with us by email or telephone
- Information relating to customer service requests, questions, complaints or other correspondence
- Information required to provide products, documents, services or online access
- Website usage and technical information, such as IP address, browser type, device information and pages visited
We generally collect only information that is reasonably necessary for the purposes described in this Privacy Policy.
4. When Do We Collect Information?
We may collect personal information when you:
- Visit or use our Website
- Create an account, where applicable
- Place an order
- Purchase a product or document
- Request online access to a document or service
- Pay an outstanding invoice
- Complete an online payment
- Submit a contact or inquiry form
- Request customer support
- Subscribe to communications or marketing, where applicable
- Communicate with us by email or telephone
- Participate in a survey, review or other activity
- Otherwise voluntarily provide information to us
We may also automatically collect certain technical information when you use our Website, including information about your browser, device, IP address and interactions with the Website.
5. How Do We Use Your Personal Information?
We may use personal information for purposes including:
- Processing and fulfilling orders
- Processing payments
- Processing outstanding invoice payments
- Providing purchased documents, products and services
- Providing online access to purchased materials
- Sending order confirmations, invoices, receipts and payment confirmations
- Communicating with you about your order or account
- Responding to questions, inquiries and customer service requests
- Processing returns, refunds, cancellations or payment-related requests
- Maintaining customer and transaction records
- Improving our Website, products and services
- Understanding how visitors use our Website
- Detecting, preventing and investigating fraud, security incidents or unauthorized activity
- Maintaining the security and reliability of our Website
- Meeting legal, accounting, tax, regulatory or other applicable obligations
- Sending newsletters or other marketing communications where permitted and where applicable consent has been obtained
- Requesting feedback, reviews or ratings
- Carrying out other purposes that are identified at the time information is collected or that are otherwise permitted by applicable law
We will not use personal information for unrelated purposes unless permitted or required by applicable law or we obtain appropriate consent.
6. Online Orders and Purchases
When you purchase products, documents or services through our Website, we may collect information necessary to process and fulfill your order.
This may include your name, company name, billing and shipping address, email address, telephone number, order details, transaction information and other information necessary to complete the purchase.
We may use this information to process your order, provide delivery or access, issue receipts and invoices, provide customer service, and maintain appropriate business and financial records.
7. Online Payments
JCCD provides online payment options for purchases and outstanding invoices.
Payments made through the Website may be processed by Square, a third-party payment service provider.
When processing a payment on behalf of JCCD, Square may process information such as payment card information, transaction details, billing and shipping information, contact information, and other information necessary to process the transaction.
JCCD does not require you to provide your complete payment card information directly to JCCD through ordinary Website forms. Payment information submitted through the applicable payment service is handled through the payment provider’s systems.
Square maintains its own privacy and security practices. Square states that it uses encryption, PCI compliance and other security measures to protect payment information.
You should review Square’s applicable privacy notices for additional information about how Square handles information in connection with its services.
8. Outstanding Invoice Payments
If you use our online payment facility to pay an outstanding invoice, we may collect information such as:
- Your name
- Company or organization
- Invoice number
- Payment amount
- Contact information
- Billing information
- Transaction information
We use this information to identify the invoice, process and record the payment, issue confirmation or receipts, maintain accounting records, and provide customer support.
If you believe that an invoice or payment information is incorrect, please contact JCCD.
9. Information Submitted Through Forms
Information submitted through forms on our Website may be collected when you contact us, request information, submit an inquiry, place an order, request assistance, or provide other information.
We use information submitted through these forms only for the purposes reasonably associated with the form and your request, including responding to you, providing requested services, processing transactions, and maintaining appropriate records.
10. Cookies and Similar Technologies
Our Website may use cookies and similar technologies.
Cookies are small files or pieces of information that may be stored on your device through your web browser. They may allow our Website to remember certain information and help us understand how visitors use the Website.
Cookies may be used to:
- Maintain Website functionality
- Remember preferences
- Support shopping-cart and checkout functionality
- Maintain account or session information where applicable
- Understand Website traffic and usage
- Improve Website performance and user experience
- Support analytics and reporting
- Help maintain Website security
Some cookies may be placed by third-party service providers that provide services to us.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of portions of the Website, including shopping or checkout features.
11. Website Analytics
We may use analytics services, including Google Analytics, to understand how visitors use our Website.
Analytics information may include information such as:
- Pages visited
- Approximate geographic information
- Browser and device information
- Referring website
- Time spent on pages
- Website interactions
- General traffic and usage information
Analytics information helps us understand Website performance, identify areas for improvement and improve the experience provided to visitors.
Third-party analytics providers may use cookies or similar technologies to collect and process information in accordance with their own policies.
12. How Do We Share Personal Information?
JCCD does not sell or rent your personal information.
We may share personal information when reasonably necessary to provide products and services, process transactions, operate the Website, or meet legal obligations.
For example, information may be shared with:
- Payment processing providers, including Square
- Shipping and delivery providers
- Website, hosting, technology and security service providers
- Analytics and Website service providers
- Email and communication service providers
- Professional advisors, where necessary
- Government authorities or law-enforcement agencies where required or permitted by law
- Other service providers acting on our behalf
Where a third party processes personal information on our behalf, JCCD remains responsible for the information under its control and takes reasonable steps to require appropriate protection of that information.
13. Third-Party Websites and Services
Our Website may contain links to websites or services operated by third parties.
JCCD does not control the privacy practices, security or content of third-party websites.
If you follow a link to another website, you should review that website’s privacy policy before providing personal information.
14. How We Protect Personal Information
JCCD takes reasonable administrative, technical and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss or destruction.
Security measures may include:
- Secure website connections
- Access controls
- Password protection
- Security monitoring
- Malware and security scanning
- Appropriate administrative procedures
- Limiting access to personal information to individuals who need it for legitimate business purposes
- Use of secure third-party payment services for online payment processing
No method of transmitting or storing information electronically can be guaranteed to be completely secure.
15. Payment Card Security
JCCD does not intentionally store complete payment card numbers or security codes on its Website servers when payments are processed through the applicable payment provider.
Online payment information is processed through third-party payment systems such as Square.
Square states that its payment systems use encryption, PCI compliance and other security controls to protect payment information.
16. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing products and services, maintaining business and accounting records, resolving disputes, enforcing agreements, and meeting legal or regulatory obligations.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymize it, subject to applicable legal or business requirements.
17. Accuracy of Personal Information
JCCD takes reasonable steps to ensure that personal information in our possession is accurate, complete and up to date where it is necessary for the purposes for which it is used.
If you believe that information we hold about you is inaccurate or incomplete, you may contact us and request that it be corrected.
18. Access to Your Personal Information
Subject to applicable law, you may request information about the personal information JCCD holds about you, including information about how it is used or disclosed.
You may also request correction of inaccurate or incomplete personal information.
To make a privacy request, please contact us using the contact information provided in this Privacy Policy.
We may need to verify your identity before providing access to personal information or making changes.
Certain information may be withheld where permitted or required by applicable law.
19. Consent and Withdrawal of Consent
Where consent is required, JCCD will seek meaningful consent for the collection, use or disclosure of personal information.
You may withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.
Withdrawing consent may affect our ability to provide certain products, services or features where the information is necessary to provide them.
For example, we may still need to retain transaction, invoice or payment information where required for accounting, legal, tax, fraud-prevention or other legitimate purposes.
PIPEDA’s consent principle generally requires that individuals understand the nature, purpose and consequences of the collection, use or disclosure to which they are consenting.
20. Marketing Communications and Canada’s Anti-Spam Legislation
If you have provided appropriate consent or where otherwise permitted by applicable law, JCCD may send you commercial electronic messages, including newsletters, product information, announcements or other marketing communications.
Our commercial electronic messages will comply with applicable requirements of Canada’s Anti-Spam Legislation (CASL).
Where required, marketing messages will identify JCCD and provide an unsubscribe mechanism.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the message or by contacting us.
Unsubscribing from marketing communications will not normally prevent us from sending transactional or service-related communications, such as order confirmations, invoices, payment receipts, account notices or other communications necessary to provide services you have requested.
21. Privacy Breaches
JCCD maintains procedures for responding to privacy and security incidents.
Where a breach of security safeguards involving personal information creates a real risk of significant harm, JCCD will comply with applicable legal requirements concerning assessment, reporting, notification and record keeping.
Where notification is required, affected individuals will be notified in accordance with applicable law.
We will not promise a fixed notification period such as seven business days because the applicable requirements depend on the circumstances and applicable law.
22. Accountability
JCCD is responsible for personal information under its control and maintains policies and practices designed to protect personal information.
JCCD has designated a person responsible for privacy matters and for handling privacy-related inquiries and complaints.
For privacy questions, requests or concerns, please contact:
Joint Committee on Contract Documents
18 Laurier Street
Dartmouth, NS B3A 2G7
Canada
Telephone: (902) 233-9362
Email: info@standardspec.ca
If JCCD designates a specific individual or privacy officer, their name or title may be added to this section.
23. Privacy Complaints
If you have a concern about how JCCD has collected, used, disclosed or protected your personal information, please contact us first.
We will review the concern and take reasonable steps to address it.
If you are not satisfied with our response, you may have the right to raise your concern with the applicable privacy regulator, including the Office of the Privacy Commissioner of Canada where PIPEDA applies.
24. Children’s Privacy
Our Website and services are primarily intended for businesses, organizations and adults.
We do not knowingly collect personal information from children for purposes that are unrelated to the provision of our services.
If you believe that a child has provided personal information to us inappropriately, please contact us.
25. International Processing and Service Providers
Some service providers used by JCCD may process or store information outside Canada.
Where personal information is transferred to a third party for processing, JCCD will take reasonable steps to ensure that appropriate contractual, technical or organizational safeguards are in place, as appropriate to the circumstances.
26. Changes to This Privacy Policy
JCCD may update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, services, legal requirements or privacy practices.
The updated policy will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
27. Contact Us
If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have a privacy-related concern, please contact us:
Joint Committee on Contract Documents (JCCD)
18 Laurier Street
Dartmouth, NS B3A 2G7
Canada
Telephone: (902) 233-9362
Email: info@standardspec.ca
Last Updated: October 2, 2026